Citroën & You

Our customer promise.

Citroën & You is a series of commitments we make to every customer that visits our dealership. This will help you gain confidence with the level of service, quality and value for money you will receive every time you visit Norton Way Citroën.


Citroën & You Customer Agreement
Citroën & You Car Clean

As an authorised Citroën​ workshop we agree to carry out no work without prior agreement. If anything additional is identified, we will call you to let you know and ask permission before starting the work.

This will help avoid any surprises when picking up your vehicle.

Our highly-trained technicians will give every vehicle in the workshop the same care and attention they deserve. We also promise to clean every car that visits our workshop.

Citroën & You Satisfaction
Citroën & You contact us

We want to hear what you think! Simply click here to share your thoughts.

If you're dissatisfied, our priority is to find a solution. We promise to get back in touch with you within one working day.

WHAT ELSE CAN YOU EXPECT AT NORTON WAY CITROËN?

Convenient

  • While you wait servicing in comfortable surroundings, with wi-fi and refreshments
  • Courtesy cars
  • Collection & Delivery Service

Value

  • Fixed prices on the most common repairs with a Price Match Promise
  • Free vehicle health checks
  • Free technical updates for your vehicle​

Genuine

  • Original equipment parts
  • 1 year warranty on parts and accessories
  • 3 month workmanship warranty on all repairs

Expert

  • Citroën trained technicians and service advisors
  • Latest Citroën diagnostic equipment to identify problems
  • Road test available to demonstrate work carried out